Tag: public sector

Customer Service

Three reasons why the UK public sector leads on customer service Change the story on customer service! Front line service is being delivered by hard pressed staff, with thousands of…
Read more

Three reasons why the UK public sector leads on customer service

Here are three reasons why the UK public sector leads on customer service. UK public sector front line service is being delivered by hard pressed staff, with thousands of moments…
Read more

How (not) to sell infrastructure projects

What do we mean by Infrastructure? Infrastructure – roads, rail, sewerage, airports are often big projects which offer benefits for future generations.  But infrastructure projects also often have big implications…
Read more

Some nice workshop feedback…thanks!

Education workshop feedback Since our intervention, Red Potato staff have received this great workshop feedback. Many thanks to @welhatcouncil for these kind comments: “We would like to thank the The…
Read more

Rearranging the deckchairs – keeps the local economy ticking over

We’ve all heard the phrase “rearranging the deckchairs on the Titantic”.  The definition on Wiktionary is “To do something pointless or insignificant that will soon be overtaken by events, or that…
Read more

Change is tricky

OK so you’ve got this great idea – it hits the “green” button, it will reduce costs to your organisation and provide greater insight into how the organisation works. Simples,…
Read more